ICHA - InterActive Chatbot Assistant

Chatbot interaktif, Asisten chatbot, Asisten AI, Interaksi chatbot

A complete CX team in one platform

ICHA is your most helpful agent, your most insightful analyst, and your most reliable QA manager.

Transform your team and turn customer service agents to AI coaches, who will guide your AI Agent to improve over time and resolve more customer inquiries.

Resolve more phone calls with voice AI

Stop delivering a disjointed customer experience. Hire an AI Agent that can communicate consistently in any channel. Seamlessly add intelligent phone automation using the same knowledge content, all in a single platform.

Basic chatbots have no business representing your business

Ditch code-heavy, old-school scripted chatbots. Powered by ICHA Reasoning Engine™, an AI Agent reasons through the best solution to deliver responses that are relevant, accurate and safe. Every single time.

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Why Choose Us ICHA.ai

Optimizing the Use of Labor
Reduce the need for additional staff by handling tasks automatically and efficiently.
24/7 Customer Service
customer service is available around the clock, ensuring customers always get help whenever they need it.
Fast and Accurate Response
Provide fast and precise answers to a wide range of questions, increasing customer satisfaction.

Flexible AI Learning Capabilities
AI that can be easily and quickly trained to adapt to a company's specific needs, ensuring services are always relevant and up-to-date.
Intuitive and Natural Interaction
Provide replies that feel natural and personal, as if the customer is talking to a real person.
Integration with Human Admin
Allows escalation to human admins if necessary, ensuring complex issues remain well handled.
Integration with Company Database
Can connect directly to the company's internal database to provide more accurate and informative answers based on the latest data available. (COMING SOON)

Hire your next top-performing agent

Onboard, measure and coach your AI agent — like you would a human — and start resolving more inquiries, with less effort.

Automatically resolve up to 75% of customer inquiries

Connect your AI Agent to information about your company, products and services, and parts of your existing tech stack to learn from it in seconds.

ICHA - InterActive Chatbot Assistant

Leverage the power of ICHA InterActive Chatbot Assistant, for a better and more efficient customer experience in various aspects of your business

I want to know ICHA.ai more

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